What is Swapi For Business?

 

Swapi for Business is our next generation rewards and acquisition platform designed specifically for SMEs like you, it’s easy to use and allows you to have your own loyalty offering. You can issue your customers Swapi points which they can collect and use to redeem fantastic rewards, you can even add your own rewards so that other Swapi users can redeem with you too!

 

What are Swapi Points?

 

Swapi Points are our exclusive loyalty currency that can be used in a variety of different ways, these are just some of the ways your customers can use them, to;

• Redeem gift cards

• Exchange for bitcoin

•  Unlock exclusive offers

• Exchange for products and services from thousands of brands!

 

Why do I need Swapi For Business?

 

Customer retention is an essential part of any business. Studies show that 75% of customers will favor a brand if it offers a rewards-based loyalty programme, illustrating the key role Swapi For Business would have in gaining regular customers. The points your customers earn can be used in such a wide variety of ways, we are certain there will be something for everyone to enjoy.

 

How much time does it take to set up with Swapi For Business?

 

Getting Swapi For Business set up is a breeze. We can have you up and running in 2 working days.
 

What are the benefits of loyalty rewards for my business?

 

If regular customers form an important part of your strategy, Swapi For Business allows you to not only show you value them with exclusive rewards, but also enables you to keep on top of who they are and how often they visit.

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How do my customers earn Swapi Points?

 

Your customers will earn points automatically when they use their Visa, Amex or Mastercard in your store or site. To ensure we can track this correctly, make sure you have added your merchant ID for each of your locations. Without this we cannot track the customer spend and give them their points. 

 

What can you use Swapi points for?

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Your customers will earn Swapi points which can be redeemed for a huge variety of different things. Here is a list of just some of the things your customers can do with them;

 

• Redeem gift cards

• Exchange for bitcoin

• Swap into other loyalty programs

• Unlock exclusive offers

• Exchange for products such as a Greggs Sausage Roll!

 

How many points can I award my customers?

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You decide how many many points per £1 you would like to award your customers. This can be configured in Swapi for Business.

 

Can I add marketplace rewards for my business?

 

Yes, you add rewards into the Swapi marketplace which means that your customers along with thousands of Swapi users can redeem their points for your reward which will help you acquire new customers. 

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What kind of rewards can I add into the Swapi marketplace?

 

You can add a varied amount of offer types into the Swapi Marketplace. Your reward should be strong enough for customers to want to redeem points and help you acquire new customers. 

Offers that work really well include:

• Free products

• Free trials

• Gift Cards

• Exclusive Discounts 

• Access to events

 

Can Swapi For Business be used across different locations?

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Yes it can, no problem at all. You can view all of your locations in one place in your Swapi dashboard. Make sure you add all of the Merchant ID’s for each of your locations. 

 

If I already have a loyalty program set up, can I transfer my customers over?

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It is possible to let your customers know about Swapi and have them access the Swapi app. To talk to us about how we connect to your existing programme contacts us at business.support@swapi.global

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What happens if I run out of Swapi points to award my customers?

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If you run out of Swapi points you will be prompted to purchase a new bundle of points or upgrade to the next tier. 

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Can I promote Swapi in my store or on my site?

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Yes! Absolutely we would be more than happy for you to do this and this is how you will get the best out of the Swapi for Business.

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Who can I contact if I’m having issues?

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You can contact us via business.support@swapi.global - we are always happy to help!

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For full terms and conditions for Swapi for business please click here